Privacy Policy

Effective Date: 2024-02-01

At Dianova Lapstone AB, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, dianova-ab.com, or interact with our services.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment providers)

1.2 Non-Personal Information

  • Browser type and version
  • Operating system
  • IP address
  • Pages viewed and time spent on our site
  • Referring website or search engine

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details, see our Cookie Policy.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your purchases or inquiries
  • To improve our website, products, and services
  • To send promotional offers or updates (only if you have opted in)
  • To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, shipping, and website analytics.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. How We Protect Your Information

We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction by:

  • Using secure server technology (SSL) for data transmission
  • Storing sensitive information in encrypted formats
  • Regularly updating and auditing our security practices

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.


5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal requirements.
  • Objection: Object to certain data processing practices, such as direct marketing.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at info@dianova-ab.se.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.


7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@dianova-ab.se
  • Address: Uppfinnarvägen 56, 93142 SkellefteÃ¥, Sweden

Thank you for trusting Dianova Lapstone AB with your information. Your privacy matters to us.

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